Privacy notice
How PVE handles the information you submit through this website.
Who we are
Prospects Vision Engineering Co. Ltd. (“PVE”) operates this website. Contact: info@proengvision.com.
What we collect
When you submit an enquiry, quotation or service request we collect the details you enter — name, company, contact details, site location, equipment information, descriptions — and any files you attach. We also record the date, time and IP address of the submission for security purposes.
Why we use it
- To review and respond to your request and to contact you about it.
- To prepare quotations and plan technical service.
- To keep records of service history and protect against misuse of our forms.
Sharing with manufacturers
Where needed for technical assessment, warranty or spare-parts identification, relevant equipment details and attachments may be shared with the equipment manufacturer (for example AUMA or VENTIL). We do not sell your information.
Storage and security
Requests and attachments are stored on our secured server with restricted staff access, and are not publicly accessible. We keep request records for as long as needed for the purposes above and for our legitimate business records.
Marketing
We do not add you to marketing communications based on a service or quotation request.
Your choices
You may ask us to access, correct or delete your information by contacting us at the address above.
Last updated: November 2026